{"id":296,"date":"2026-07-12T23:21:25","date_gmt":"2026-07-12T23:21:25","guid":{"rendered":"https:\/\/360.era-solutions.com\/astbear\/?page_id=296"},"modified":"2026-07-25T21:38:17","modified_gmt":"2026-07-25T21:38:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/360.era-solutions.com\/astbear\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Your questions, answered<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tEverything parents usually ask, in one place. Can’t find it? We’re a phone call away.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tAsk Us Anything<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What are your opening hours? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tBoth centres are open Monday to Friday, 7:30am\u20136:00pm.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What ages do you care for? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMama Bear’s Roselands cares for children 0\u20135, including a dedicated nursery. Barfa Bear’s Beverly Hills cares for children 2\u20135.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How much are your fees? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tBarfa Bear’s Beverly Hills:<\/b> $157\/day (2\u20133 yrs), $146\/day (3\u20135 yrs). Mama Bear’s Roselands: $157\/day (0\u20133 yrs), $146\/day (3\u20135 yrs). Daily fees include all meals and activities. Sibling discounts apply ($3\/day per child, or $5\/day per child when siblings both attend full time). Fees are billed fortnightly in advance by direct debit, and both centres are CCS-approved.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Are you approved for the Child Care Subsidy? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Are meals included? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tA: Yes \u2014 all meals are freshly cooked on site each day: a light breakfast for early arrivals, morning and afternoon tea, and a hot, nutritious lunch. We just ask families to send a piece of fruit for the shared basket.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Do I need to provide nappies? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do you help my child settle in? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What is your educator-to-child ratio? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Are you a quality-rated centre? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What curriculum do you follow? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Do you have a school-readiness program? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do you keep parents updated? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do absences and public holidays work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do I withdraw or change days? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do I enrol? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t\t<\/rect><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo register your child for our childcare services, simply visit our website and fill out the online registration form. You will need to provide basic information about your child, including their age, medical history, and any special requirements. After submitting the form, our team will contact you to confirm availability and discuss any further details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Your questions, answered Everything parents usually ask, in one place. Can’t find it? We’re a phone call away. Ask Us […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-296","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/pages\/296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/comments?post=296"}],"version-history":[{"count":31,"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/pages\/296\/revisions"}],"predecessor-version":[{"id":1157,"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/pages\/296\/revisions\/1157"}],"wp:attachment":[{"href":"https:\/\/360.era-solutions.com\/astbear\/wp-json\/wp\/v2\/media?parent=296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}